Privacy policy

Last Updated: December 16' 2025

Wyink (“we,” “us,” or “our”) operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”). Wyink is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit, use, or make a purchase from **wyink.com**, or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to personal information.

By accessing or using any part of the Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

Who We Are?

Wyink is an online retailer offering adult and personal wellness products. When we use the terms “Wyink,” “we,” “us,” or “our,” we are referring to Wyink as the operator of this website and Services.

Personal Information We Collect

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you. We do **not** include information that has been anonymized or de-identified.

Depending on how you interact with the Services, we may collect the following categories:

Information You Provide Directly

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Account login credentials (if you create an account)

  • Order history and transaction details

  • Communications with customer support or inquiries

Financial Information

  •  Payment method type and transaction confirmation

  • Limited payment details required to process transactions

Important:

All payments are processed securely by trusted third-party payment processors. Wyink does not store full credit card or debit card numbers.

Information Collected Automatically

When you browse or use our Services, we may automatically collect:

  • IP address

  • Browser type, device type, and operating system

  • Network and connection information

  • Pages visited, time spent, and interaction behavior

  • Cookies, pixels, and similar tracking technologies

This data helps us operate the site, improve performance, and enhance security.

Sources of Personal Information

We may collect personal information from:

  • You directly

  • Your device or browser automatically

  • Shopify and service providers acting on our behalf

  • Marketing or analytics partners, as permitted by law

How We Use Your Personal Information?

We use personal information for the following purposes:

Providing & Improving Services

  • Processing payments and fulfilling orders

  • Shipping products and handling returns or exchanges

  • Creating and managing customer accounts

  • Remembering preferences and improving user experience

  • Enabling reviews and customer interactions

Communication

  •  Sending order confirmations, shipping updates, and account notices
  • Responding to customer service requests

Marketing & Advertising

  •  Sending promotional emails or messages (opt-out available anytime)
  •  Showing relevant advertisements based on site activity or purchases.

Security & Fraud Prevention

  • Protecting accounts and transactions

  • Detecting suspicious or fraudulent activity

  • Maintaining platform security

Legal & Compliance

  • Complying with applicable laws and regulations

  • Responding to lawful requests and enforcing our policies

Sharing & Disclosure of Information

We may share your personal information only when necessary, including:

  • Shopify, which hosts our store and supports core functionality

  • Payment processors, shipping carriers, and fulfillment partners

  • IT, analytics, marketing, and customer support providers

  • Business partners assisting with advertising or promotions

  • Legal authorities when required by law

  • In connection with business transfers, mergers, or acquisitions

We do not sell or rent your personal information.

Relationship With Shopify

Our Services are hosted by Shopify. Shopify collects and processes certain personal information to provide, secure, and improve the Services, including enhanced features such as analytics and personalized advertising.

Shopify may combine information from your interactions with Wyink and other merchants. In these cases, Shopify is responsible for managing requests related to that data.

Learn more here: [https://privacy.shopify.com/en](https://privacy.shopify.com/en)

Privacy rights portal: [https://privacy.shopify.com/en](https://privacy.shopify.com/en)

Discretion & Confidentiality

We recognize that privacy is especially important for personal wellness purchases:

  • Orders ship in plain, discreet packaging

  • Billing descriptors are neutral and non-explicit

  • Personal information is handled confidentially

Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Improve site functionality

  • Remember preferences

  • Analyze traffic and performance

You may disable cookies in your browser, but certain features may not function properly.

Age & Legal Restrictions

Wyink is intended for adults 21 years of age or older.

By using this website, you confirm that you meet this requirement. We do not knowingly collect information from anyone under 21. If such data is discovered, it will be deleted promptly.

Wyink does not sell or ship products to jurisdictions where adult products are prohibited. Orders from restricted locations may be canceled or refunded.

Data Security & Retention

We use industry-standard safeguards to protect personal information. However, no system is completely secure, and transmission of data over the internet cannot be guaranteed to be 100% secure.

We retain personal information only as long as necessary to:

  • Provide Services

  • Meet legal obligations

  • Resolve disputes

  • Enforce agreements

Your Rights & Choices

Depending on your location, you may have the right to:

  • Access your personal information

  • Request corrections

  • Request deletion

  • Request portability

  • Opt out of targeted advertising

  • Unsubscribe from marketing communications

Requests can be made using the contact details below. We may verify your identity before fulfilling requests. We will not discriminate against you for exercising your rights.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised “Last Updated” date. Continued use of the Services constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding privacy:

Wyink

📧 [wyinkshop@gmail.com](mailto:wyinkshop@gmail.com)

🌐 [www.wyink.com](http://www.wyink.com)