Frequently asked questions
What does Wyink offer?
Wyink curates a thoughtful collection of high-quality sexual wellness products and adult toys, all designed to support comfort, exploration, and personal enjoyment. We feature trusted brands known for great design, smooth performance, and user-friendly features.
Are the products safe to use?
Yes. All products on Wyink.com come from reputable brands that prioritize safety, quality materials, and thoughtful design. Each item includes manufacturer information, usage guidance, and care instructions.
Do you offer discreet shipping?
Absolutely. Every order is delivered in plain, unbranded packaging with no identifiable product names. Privacy is built into every step of the process.
How long does shipping take?
Most orders ship within 1–2 business days. Delivery typically takes 3–7 business days depending on your location. Tracking information will be emailed as soon as your order is on its way.
Can I return or exchange a product?
Because our items fall under personal wellness, returns and exchanges are only accepted for unused, unopened products in their original packaging. If you receive something damaged or defective, please contact us within 48 hours and we’ll make it right.